- Customer Support
Starting a website is not as easy as it looks, and usually there is a substantial learning curve. That’s why finding an appropriate web hosting provider is essential. The right service provider can help both the new, non-techie website owner as well as the more experienced owner who is looking for a new service provider or added features to handle new or upgraded needs.
So is iPage “The One” For Me?
We’ve looked at iPage very carefully, and despite not having certain features like a dedicated server to service websites with thousands upon thousands of pages, tons of user upload and downloads; and more than 10,000 visitors a day; we still feel like this is a hosting service worth looking twice at.
But if you are looking for SSH, advanced cron job features or a script library (for the die-hard programmer,) well iPage isn’t really for you. Yeah! if you are good at coding on black screens; if you really understand and love that coding aspect to the web development process, then you’ll probably want to look elsewhere for your hosting needs.
But if you’re just one of “us regular folks” iPage can suit your needs perfectly – because it’s really affordable and very simple to use.
“How Does iPage Give Me More vs Other Providers?”
Well, it’s a well known company, and the services offered are what we can only describe as “Cheap”; with standard packages priced at just $3.50 a month, you really just can’t go wrong here, whether you have one website or 100.
Even so, affordability is not the only iPage strength, this company also offers a very easy-to-use interface, which is ideal for the new, non-tech website owners. Yet it’s not going to bore the more experienced web programmer either.
iPage is a long-standing service provider, here since 1998. They aren’t going anywhere and are in the Internet hosting world to stay. They’ve been around for a while, over 15 years now, but it has only been well known since 2004 when it relaunched with an easier interface and a better customer service area that they really became popular.
Today, iPage is known in the hosting world as one of the strong contenders in the industry; and its used by developers and non-developers alike who say that the most impressive feature is its price.
Its wide array of features include unlimited storage space, unlimited bandwidth, free domain name registration and transfer for the first year, one-click web applications installer, an integrated web server, and tons of scripts and other applications you can add on your site with just a few clicks.
What’s great about iPage? We’ve listed the major points below:
There’s one thing about iPage that ensures it’s definitely NOT for everyone. If you’re an advanced web developer, you should know that they don’t offer SSH (black screen and text, server console), and it can be limiting for those who need more powerful support, backup mechanisms or enterprise solutions.
Here are the details of every iPage hosting package:
As with any other service, read the terms and conditions and their limitations at least twice, before signing up or giving out your billing information.
In terms of designing and building the site, you have a template builder to use, a blog setup wizard and a photo gallery set up tool so that you can have your site up within minutes.
No doubt about it, iPage is very easy to use. Sign up is quick and easy and it starts with the question of whether or not you have your own domain already. You won’t need their customer support at once since most of the information you need are already in their page for you to use.
Customer support is not the fastest – they do recognize your trouble tickets ASAP but the actual resolution of trouble tickets takes a bit of time. Best to send in your support request to their email at support (at) ipage-inc.com. That’s always gotten me the best results for my account.
This is a great package if you are not an advanced web developer, and you want to start your website as soon as possible. Their packages are very easy on the pocket and the features give you a lot more than what you would typically get at this rate.
What are some reasons I shouldn’t use iPage for my site?
That depends on who you talk to…but I’m sure the die-hard coder who likes to code everything by hand and make it all as difficult as possible, just so he can say he did it, is not going to like iPage very much.
Let’s Explore The Most Important Benefits Of This Hosting
iPage offers more than a few benefits, many of which are not available from competitors. These include:
- Extremely affordable pricing
- Customer service that the novice and the experienced user wants
- Tutorials and help that allows anyone to set up a website
- Easy one button installations of platforms like WordPress and Joomla (I prefer WordPress for blogs, corporate sites and even online shops. )
- Web page design tools that give you a great-looking website, fast! All you need to do is fill in your content like text, images, videos etc. It’s drag-and-drop easy. .
Worry-Free Reliability and Uptime
Choosing a hosting company is a little confusing, especially when you don’t have experience. But in most people’s opinion; It all comes down to “Trust,” that confidence you have in an unbiased review site like this one.
After extensive analysis, we give iPage a “Rock Star” rating. If you are a conventional business, service or individual and want a nice website with or without a blog, then our team of experts agrees that iPage is one of those solid as a rock companies, perfect for startups who don’t want to blow their budget on a commodity like hosting.
iPage is owned and managed by The Endurance International Group (EIG), which is a team of experts that has 15 years of hosting platform experience under their belt; and currently, the company hosts more than 2 million domain names.
So Why is iPage Better Than Other Budget Hosting Providers?
That’s a very good question, which we’ve mentioned a bit before, but we’ll go a bit further into detail here.
Price vs Value To You
The biggest draw to iPage is price for the value. This is one cheap hosting company, but one that doesn’t sacrifice service or value either. Why such an incredible price? Well, they can offer these really affordable prices thanks to their investment in scalable and efficient technologies. The company offers outstanding shared hosting packages which start at just $3.50 a month and better yet, they do this without sacrificing performance as they also have a 99% uptime guarantee.
The Throw-in: A Free Domain Name
Well, it’s not completely free, but it’s a nice feature for that first year when designing and implementing a website can be a drain on your pocketbook. That domain name will come at a $14.95 cost in the second year.
Extra! Extra!: Free Space
Unlike other low cost hosting companies, iPage offers you unlimited space, which is great when you add blog pages, images and documents.
Unlimited Data Transfer
If you pull things on and off the web constantly, you’ll love this feature. It’s only drawback is the video streaming. This does require a different bandwidth setup.
Set It Up for No Wait Time: Free Shopping Cart Features
If you plan on setting up a store and selling products online. This feature can help take your payments and sell your stuff.
One Click for A Free Blog
A nice feature, especially for newbies. No need to go read that long 5 minute install page from WordPress, which doesn’t take 5 minutes unless you are an expert. This is just a one click install and you have a blog in a couple of minutes.
Try it Out: $500 Free Advertising Credits
iPage is currently offering a great benefit to new customers, offering about $500 in advertising credits on Google Adwords or Facebook Ads. This is a great feature to help get new visitors to your site when it’s up and running. This offers so really fast traffic.
iPage Offers Top-Notch Products.iPage is clear about their package deals and what they include.There is no sneaky selling or trapping you into other products. The package has all the features a blogger or small business site needs (well at least those the average blogger or developer needs. Die hard coders go somewhere else).
“What if we outgrow our hosting plan?”
Sure, hopefully there will be a point in the future when you’ll want additional features.
Not to worry, though. iPage does have many of these features available too. Just not a dedicated server service. So if you’ve reached 10,000 visitors a day, well, you may very well have to look somewhere else.
“How Do I Control This Thing?”
One of the biggest problems that new website owners have is navigating the control panel. When you first enter a control panel, especially one from another web hosting company, you sort of feel like you’re in the cockpit of a plane, and the passengers are yelling at you to land the thing.
This is not the case with iPage, their team of design experts has laid out all the icons in a concise and organized way, making it super easy to manage, even for the inexperienced user. Once you sign up for an account, you can immediately begin building your site.
Plus you get the added benefit of receiving the iPage tutorial immediately. This shows you how to get around in the control panel.
Design Made Betty Crocker Easy
OMG I adore the drag and drop website builder. It is the easiest way to build a nice looking website. No more having to learn code, or use special design programs. It’s all there at your fingertips.
- Just choose one of the many free templates and drag and drop your information into the site. That’s it. You’re finished.
- Change it up if you don’t like something, edit pages, add or delete content – and all it takes is one click.
Have They Left Out the Pros, the Experienced Users? Not at all. They’ve just made the process easier for everyone.
A developer friend of mine once said very proudly,
“Why would I use a template if I know how to build one from scratch.”
“Just because a mechanic knows how to build an engine doesn’t mean he wouldn’t prefer buying a pre-built one and installing it.”
Templates save precious time, and iPage offers just as many plugins and tools for experienced users as the company does for new users. You’ll find important management system plugins for Drupal, Mambo, e107, WordPress and Joomla. Installing a good CMS has never been faster or easier.
Finally – A Pleasant Phone Conversation
It used to be that you always had to fight with customer support when it came to hosting issues. But all that’s changed. There is no more waiting as iPage makes customer support available 24/7.
Need help figuring out your WordPress installation, or need to know why a file has gone missing on your hosting account. Worried that it’s two in the morning. Don’t! iPage is there to support you. Pick up the phone and speak with a friendly support engineer. Contact them at (877) 472-4399
Need explicit step by step written instructions? Don’t worry you can also get support by email at email@example.com, no matter the time — day or night, even at 2 am.
iPage offers excellent local support for everyone. The techs won’t talk over your head, and are patient enough to explain everything. This company gets our 5 star rating when it comes to support.
And if you don’t feel like calling or emailing, well don’t worry. In most cases they have already addressed the problem in their comprehensive knowledgebase.
“What If I Don’t Like The Service?”
Nothing is worse than not getting the service or attention you deserve. But this is a company that really does stick by their customer. They know they offer a great product at an affordable price.
And if you are not satisfied, well, they offer you a full 30-day money back guarantee. no questions asked.
Try it for 30 days and if you don’t lie it, get your money back and cancel the service. Even if you go past the 30 days you can still get a refund for the unused portion of your plan. So if you sign up for a year and only stay for 60 days, you can get a refund for the 8 months you didn’t use the service.
Does iPage Pass Our Final Review?
Yes. This is a solid company that provides exactly what it offers, excellent and affordable hosting with unlimited space and data transfer. This is a company that does everything possible to make sure you have a successful hosting experience. It offers easy use, affordable price and outstanding customer service. We are impressed with the service of this company and would not hesitate in contracting a hosting account here.
Get your iPage hosting account today. At
$3.95 per month now only $2.25 per month, about the price of a cup of coffee, you can have a website up and running today.
Remember, if you’re not satisfied you can always use the money back guarantee.